Consultancy techniques that work

Client Journey

Through a series of listening and discussion activities we begin to understand your challenges & objectives.

Strategic Goals: Identify the key strategic goals and priorities set by corporate leadership.
Goal Definition: Clarify your immediate needs and long-term objectives to establish the foundation for effective solutions.
Listening and Discussion: Engage in deep dive discussions with your team to understand your current challenges.
Contextual Understanding: Learn about your product, technology stack, team dynamics, market position, and strategic vision.

We then validate our learning & understanding to ensure we’re on the same page.

Validate Learning: Confirm our understanding of your challenges, goals, and current situation.
Clarify Uncertainties: Address any remaining questions or gaps in our knowledge.
Agreement on Direction: Ensure all stakeholders are aligned on the scope, direction, and expectations before moving forward.

We present proposed solutions, which will then be adapted & refined. Once agreed, we can then estimate cost & resources.

Solution Presentation: Propose tailored solutions based on the agreed needs and objectives.
Collaborative Refinement: Work together to refine and adapt the proposed solutions with your feedback.
Cost and Resource Estimation: Once the solution is finalised, provide transparent estimates on cost, required resources, and timelines.

During the planning phase we will roadmap activities, prepare delivery plans & estimated timelines and agree roles & responsibilities.

Roadmap Creation: Develop a detailed roadmap outlining activities, milestones, and timelines for execution.
Delivery Planning: Prepare comprehensive plans for delivery, including key steps and dependencies.
Role and Responsibility Agreement: Define clear roles and responsibilities for all teams to ensure smooth collaboration and execution.

We begin implementing against the agreed plans, reporting at agreed milestones, regularly monitoring delivery alongside client teams.

Solution Implementation: Begin executing the agreed-upon solutions, working closely with your team.
Milestone Reporting: Provide regular updates on progress at predefined milestones to ensure transparency.
Continuous Monitoring: Actively monitor the project to address any challenges or changes in real time, ensuring on-track delivery.

We operate a continuous improvement approach: course correcting at the appropriate times.

Post-Implementation Review: Assess the outcomes of the implemented solutions to evaluate their effectiveness.
Course Correction: Make any necessary adjustments to optimise the results or address new challenges.
Long-Term Improvement: Maintain a mindset of continuous improvement to help you achieve ongoing success and stay ahead of market demands.

Let’s build a future-proof technology strategy that adds tangible value & drives your business forward.